Privacy Policy

Matsusaka City Tourist Information Center has established the following personal information protection policy in order to protect personal information. Matsusaka City Tourist Information Center promotes the protection of personal information by ensuring that all employees recognize the importance of protecting personal information and by implementing thorough measures.

  1. Management of personal information
    Matsusaka City Tourist Information Center will stipulate in-house safety management measures against illegal access, leakage, loss, and damage, etc. pertaining to personal information. In addition, the company will carry out preventive and corrective measures, both physical and technical, throughout its organization and staff.
  2. Purpose of using personal information
    Personal information received from our customers will be used when contacting customers, providing information on services, responding to questions via e-mail, and when sending documents through regular mail service.
  3. Prohibition of disclosure and provision of personal information to third parties
    Matsusaka City Tourist Information Center will appropriately manage and will not disclose personal information received from its customers, except in the following cases:
    • when the customer gives consent
    • when personal information must be disclosed to third parties due to operations entrusted to organizations by Matsusaka City Tourist Information Center to provide services desired by the customers
    • when necessary by law
  4. Safety measures regarding personal information
    To ensure the accuracy and safety of personal information, Matsusaka City Tourist Information Center has taken all possible security measures.
  5. Inquiry by the customer
    When the customer wishes to refer, revise, or delete his or her personal information, Matsusaka City Tourist Information Center will conduct the necessary measures after confirming the identity of the customer.
  6. Compliance and revision of laws and regulations
    Matsusaka City Tourist Information Center will comply with all laws and regulations in Japan pertaining to the personal information it acquires and will review the contents of this privacy policy as appropriate to improve the contents.
  7. Inquiries
    For inquiries regarding the handling of personal information by Matsusaka City Tourist Information Center, please contact us using the information below.